Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain
Nhận xét của Khách
The view from the parking lot was beautiful. Location was 10min from Rock City and Ruby Falls. Gas, Walmart and restaurants are a minute drive away. They had cute Halloween decorations. My daughter loved the checkerboard area in the lobby. I enjoyed the 24hr coffee. Continental breakfast was great. Rooms were clean. The best shower I ever had at a hotel. Shampoo, conditioner and body wash dispensers in the shower was a plus since we didn’t bring our own. The heat and water pressure was perfect. All the staff were friendly and seemed like they genuinely enjoyed their job. The whole experience from check in to checkout was phenomenal.
Jennifer
tháng 10 năm 2023
Breakfast was good but they ran out of waffle mix. Rooms were great, but be aware that the “sofa bed” only makes a twin bed.
Shannon
tháng 8 năm 2024
Very friendly staff!!! As soon as I walked in, I was greeted by a very cheerful clerk. At breakfast the next morning, two different breakfast attendants were so friendly. Both offered to carry my plate or help me get what I need. They saw I was using a cane. I really appreciated the offer. They genuinely wanted to help. This will be our go to hotel when passing thru town.
Pamela
tháng 3 năm 2024
All one could ask for in a roadside hotel. Clean, nice indoor heated pool with customer friendly hours, 8 a.m. to 10 p.m. We were traveling with our six year old granddaughter so this was a big plus. The complimentary breakfast was way above average. Great shower with soap and shampoo dispensers. The young man who checked us in was joyfully pleasant. We didn’t use it, but the hotel has a wonderfully comfortable outdoor seating area looking down from the hill on the night-time lights. Walmart is right across the street, and if complimentary breakfasts leaves one hungry there is a Waffle House nearby.
Michael
tháng 9 năm 2023
the employees were excellent. so nice and welcoming. the location was great and easy to get to. the beds were very comfy
Jeri
tháng 6 năm 2022
The view of the mountains- great location- easy to find.
Carolyn
tháng 7 năm 2023
Front desk associate, Ziggy was excellent. Best customer service from Ziggy that we have experienced in a long time. He was very informative and helpful. Enjoyed the knowledge he provided regarding the hotel and city. Your facility is lucky to have him on staff. The mattresses and linens were very comfortable. Enjoyed the cold air conditioning and clean room. Loved the bathroom products. Only negative issue was not enough handicap parking. You apparently have a great staff from check in to housekeeping. Ziggy, at the front desk goes above and beyond. My friend Tina and I will definitely stay at the location again as long as it continues to keep this type of customer service.
Connie
tháng 10 năm 2022
It was an absolutely most wonderful experience. The reason is because the staff were very nice, the room exceptionally clean, and the view was beautiful. It was so nice to sit outside in the rocking chairs out front and enjoy the view early in the mornings. I also loved the way the room is designed. The room size and room design was great and one of the main reasons for choosing this place. The other reason for choosing this place was the exceptional reviews.
Paula
tháng 8 năm 2022
Greeted by the Uber efficient and friendly Malcolm. He also was able to direct us to excellent dining and venue we were attending. Our room was comfortable and clean. Included breakfast was nice as well.
Ellen
tháng 11 năm 2023
We were so pleased with everything, the beds were simply wonderful. Had the most beautiful view you could ever ask for, the breakfast was delicious. The morning desk help were so nice and helpful, Jason and a sweet female whom I can't remember her name, she went above and beyond.
Edie
tháng 10 năm 2022
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